Privacy policy

Privacy Policy

Last updated: August 9, 2025

The DigiWitch (“we”, “us”, “our”) operates this store and website to offer you digital products, memberships, tarot readings, and other related services (the “Services”).

Our store is powered by Shopify, which helps us deliver the Services to you. This Privacy Policy explains how we collect, use, and protect your personal information when you visit, make a purchase, or otherwise interact with us.

By using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.

Information We Collect

We only collect personal information necessary to process your orders, deliver your purchases, and provide customer support. This may include:

  • Name and contact details (email address, billing address, shipping address if applicable)

  • Payment information (processed securely via Shopify and not stored by us)

  • Order details (products purchased, transaction history)

  • Communication history (emails or messages you send us)

We do not intentionally collect sensitive personal information or data from anyone under the age of majority in your location.

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Send you purchase confirmations, access links, or account information

  • Respond to your enquiries and provide customer support

  • Send marketing emails if you have opted in (you can unsubscribe at any time)

  • Comply with legal obligations and prevent fraud

Sharing Your Information

We only share your personal information with trusted service providers necessary to run the business, including:

  • Shopify (our ecommerce platform)

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Email service providers (for order notifications and newsletters)

We do not sell your personal information to third parties.

Cookies & Tracking

Our site uses cookies and similar technologies to improve your shopping experience and track website performance. You can disable cookies in your browser settings, but some site features may not work properly.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletions

  • Withdraw consent for marketing communications

To exercise these rights, email info@thedigiwitch.com.

Security & Retention

We take reasonable measures to protect your personal information. We retain your information only as long as needed for business purposes or legal requirements.

Shopify’s Role

Our store is hosted on Shopify. Shopify collects and processes some of your information to operate the platform. You can learn more here: Shopify Privacy Policy.

Contact

If you have questions about this Privacy Policy or your data, contact:
Email: info@thedigiwitch.com
Postal Address: 9 Silver Drive, ENG, IP15 5JZ, GB